Privacy Policy

We Respect Your Privacy
Last Updated: 25 June 2025
At Agentics (“Agentics”, “we”, “our”, or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://agentics.uk and our AI automation services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Agentics is a UK-based agency that provides AI-powered automation solutions for businesses. We are registered in the United Kingdom and operate in compliance with applicable UK data protection laws.
Company Name: PAFoster Limited
Business Address: [Insert your full registered address here]
Email: contact@agentics.uk
ICO Registration Number: [Insert ICO number if registered]

2. What Data We Collect
We collect and process the following categories of personal data:

a. Information You Provide
Full name
Email address
Phone number
Business name
Payment details (processed via secure third-party payment providers)
Any other data you provide via contact forms, chat, bookings, or service use

b. Automatically Collected Data
IP address
Browser type and version
Operating system
Device information
Pages visited, duration, and interactions (via cookies and analytics)

c. Client Data (if applicable)
Client customer information (only when explicitly provided and contractually agreed)
Usage logs, automation configurations, and AI interaction history

3. How We Use Your Data
We use your personal data to:
Respond to enquiries and provide support
Deliver and improve our AI automation services
Customise user experience and perform analytics
Send service updates, technical notices, and essential communications
Market our services (with your consent where applicable)
Fulfil legal, accounting, or regulatory obligations

4. Legal Bases for Processing
We rely on one or more of the following legal bases:
Contractual necessity – to perform a contract or take steps at your request before entering into one
Legitimate interest – to improve our services and communicate effectively
Consent – for email marketing or optional data collection
Legal obligation – to comply with laws or regulatory requirements

5. Sharing Your Data
We do not sell or rent your data. We may share it with:
Trusted third-party service providers (e.g., analytics, cloud platforms, payment processors)
Professional advisors (e.g., legal or accounting services)
Government or law enforcement agencies where required by law
In the event of a business sale, merger, or acquisition, data may be transferred
All third parties are required to protect your data and process it only in accordance with our instructions.

6. International Transfers
If we transfer your personal data outside the UK (e.g., for cloud storage or tools), we ensure it is protected by:
Transfers to countries deemed to have adequate protection (e.g., EEA)
Standard contractual clauses (SCCs) approved by the UK Government
Other appropriate safeguards in line with UK GDPR

7. Data Retention
We retain personal data only as long as necessary:
To deliver services and maintain client relationships
To meet legal, accounting, or reporting requirements
Typically for up to 6 years after the end of our business relationship, unless longer retention is required by law

8. Your Rights Under UK GDPR
You have the following rights:
Access – Request a copy of your personal data
Rectification – Request correction of inaccurate data
Erasure – Request deletion where appropriate (“right to be forgotten”)
Restriction – Ask us to limit the processing of your data
Portability – Request data in a machine-readable format
Objection – Object to data processing based on legitimate interests
Withdraw Consent – At any time, for activities based on consent

To exercise your rights, contact: contact@agentics.uk

If you’re not satisfied with how we handle your data, you can file a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/

9. Cookies and Tracking
We use cookies and similar technologies to:
Understand visitor behaviour and site performance
Enhance the user experience
Serve targeted advertising (if applicable)
You can manage cookie preferences via our cookie banner or browser settings. Learn more in our Cookie Policy (coming soon).

10. Data Security
We take appropriate technical and organisational measures to secure your data, including:
Encrypted data transmission (HTTPS/SSL)
Access control and authentication
Regular security audits and backups
However, no system is 100% secure. You share your data at your own risk.

11. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before interacting.

12. Changes to This Policy
We may update this policy occasionally. When we do, we’ll revise the “Last Updated” date above and notify users where appropriate.

13. Contact Us
If you have any questions about this Privacy Policy or your data, contact:

Data Protection Officer
Agentics UK
Email: contact@agentics.uk
https://agentics.uk